Vizor Interactive, the game developers, have released their own game portal! 

The first game to be released on this new portal is Klondike!! 

Klondike-online is Vizor's own platform, it's not linked to any social network. This is a new development from Vizor and one that many players will welcome. 

Scroll down to the FAQ section for more information

❗️𝐇𝐨𝐰 𝐭𝐨 transfer your Facebook game

To transfer your Facebook game to Vizor-online portal please contact support.  You can use the link under your Facebook game screen or use this link and click the little CHAT icon in the bottom right corner. 

Tell them you want to transfer your game and give them your Facebook player ID number. 

❗️𝐇𝐨𝐰 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐲𝐨𝐮𝐫 𝐠𝐚𝐦𝐞 𝐈𝐃 𝐰𝐡𝐞𝐧 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐧𝐨 𝐚𝐜𝐜𝐞𝐬𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐠𝐚𝐦𝐞:

1. Open this link >>> click here

2. Find Klondike in your apps list and click "View and edit".

3. Scroll down until you find your ID. Copy and paste it in your message to us.

4. Make a screenshot where we can see your game ID on the Apps tab. Please see image below for reference >>> 

𝑃𝑙𝑒𝑎𝑠𝑒 𝑛𝑜𝑡𝑒 𝑡ℎ𝑎𝑡 𝑡ℎ𝑒 𝐼𝐷 𝑖𝑠 𝑏𝑙𝑢𝑟𝑟𝑒𝑑 𝑜𝑢𝑡 𝑜𝑛 𝑡ℎ𝑒 𝑎𝑡𝑡𝑎𝑐ℎ𝑒𝑑 𝑖𝑚𝑎𝑔𝑒 𝑓𝑜𝑟 𝑝𝑟𝑖𝑣𝑎𝑐𝑦 𝑟𝑒𝑎𝑠𝑜𝑛𝑠. 𝐷𝑂 𝑁𝑂𝑇 𝑏𝑙𝑢𝑟 𝑜𝑢𝑡 𝑡ℎ𝑒 𝐼𝐷 𝑖𝑛 𝑡ℎ𝑒 𝑖𝑚𝑎𝑔𝑒 𝑦𝑜𝑢 𝑠𝑒𝑛𝑑 𝑢𝑠.


Vizor App for your desktop.  You can now download an app that will run your game in it's own window, you no longer need a browser to play the game.  This should help players who have trouble with game lag due to browser overheads!! 

Download the app when prompted.

Do this after you have followed the guides below and transferred your game. 

You will find a new Icon on your Desktop and on your Taskbar.  Just click this to open Klondike!

Some more steps to set up your account 

Get an avatar! Bears are ugly!

Look in the top right corner..  click the name or number

Click My Account, this will take you to settings.


You can change email and reset passwords here too, set your currency and country if they are incorrect. 

Copy your new ID here by clicking the copy icon at the end of your ID number. 

Check the news

Found at the top left of your game screen.

Make sure to check the NEWS daily, here you will find all game news normally found on the Fan Page PLUS free gift links just for Klondike-online! 

You can of course keep  reading the Fan Page but links there will not work on Klondike-online.


Will my Facebook game and Vizor-online be the same game?

When you first transfer, yes, they will be the same BUT they will not synchronise. Actions done in the Facebook game will not reflet in Vizor's game.

Actions done in Vizor will not reflect in Facebook.  TIP: play both games for a day or two to get the hang of things. 

Help! My game is back at level 1

You need to contact support

Can I play both games?

Yes, if you want to, but we think you'll grow to love the Vizor portal.

I don't have any neighbours!!  Help!! 

It is impossible to transfer your neighbour over. But adding neighbours here is super easy.  Anyone playing on the site is available for you to add unless they have checked "Don't offer me as a neighbour"

You will have a new ID number too !  You can share this with your existing Facebook friends, and your Partner. 

Where is my partner!!! 

Your neighbours will not transfer with your game, so you will lose your partner too, but, do not despair!  Ask them to transfer their game then you can add them again in Klondike-Online.

Free links will not work!!

Our links are in the News section. Find the news in the top left corner, just above your game screen.

I don't want to use the new portal, can I keep playing on Facebook?

Don't worry, the game is not going away from Facebook, the portal is just another way for players to access the world of Klondike. 

I just transferred my game and I can't hire any workers, I don't have any neighbours. 

Don't worry, adding is easy, you'll have some in no time, but for now you can hire game workers for coins, just click your housing building. 

How many neighbours can I have?

3000 and this may increase later.

What about my Facebook Group?

The portal is not a social media site so you can't have groups there, your existing Facebook group/s still have a very important role to play. The games are identical, about the only thing that may change is you'll have two different 'Add Me' posts, one for the new portal and one for Facebook. 

Everything else in your group will be 100% relevant to both games 🙂 

Can I delete my Facebook account now? 

Yes, if you really want to.  You should think about this first and make sure you don't want your Fb account.   BUT you must make a new account with Klondike-online first.  You may have already done this.  If you are still using your Facebook account to log into Klondike-online you won't be able to do this if you delete your Facebook account. 

Do I have to make a new account on Klondike-online?

No you don't have to, but you should!  This is why.  If you are ever locked out of your Facebook for any reason you will not be able to log into the portal your Facebook account.  We strongly recommend making your own account on the portal. 

What will happen to my emeralds?

Your emeralds will come over with your game transfer, nothing will be lost.  Your game will be identical. 

What is a portal? What is a platform? 

A portal is a website or web page providing access or links to other content, it's a doorway to more content.  Eventually other web based games will be added here. 

A platform is the design and build behind the portal, it governs how it will work.

For our purposes we can use platform/portal/site interchangeably.  You'll hear it referred to also as Klondike site or Vizor site. 

Can I transfer my game later? Is there a cut off date?

You can transfer you game at any time, there is no deadline.